Delivery Policy
Fast, reliable, and secure delivery to your doorstep
Last updated: June 2026
Fast Delivery
24 hours in major cities
Secure Packaging
All items carefully protected
Real-Time Tracking
Track your order anytime
Delivery Zones & Timeframes
Zone 1 - Major Ciies
12-24 HoursDar es Salaam, Tanga, Morogoro, Dodoma
Zone 2 - Regional Centers
24-48 HoursIringa, Tabora, Kigoma, Mtwara, Arusha, Mwanza, Mbeya
Zone 3 - Remote Areas
1-3 DaysOther districts and remote locations
How Our Delivery Works
Place Your Order
Customers can order products through our website, WhatsApp, Instagram, or direct phone call. Our ordering process is quick and simple.
Order Confirmation
Our team confirms product availability, delivery location, and delivery cost through WhatsApp or phone call before dispatch.
Packaging & Preparation
Your order is carefully checked, packed securely, and prepared for fast and safe delivery to your location.
Fast Delivery
We deliver across Dar es Salaam and other regions in Tanzania using trusted delivery methods to ensure your order arrives safely.
Receive & Pay
Once your order arrives, you can inspect the product and complete payment through cash, bank transfer, or mobile money services.
Delivery Charges
| Order Value | Zone 1 | Zone 2 | Zone 3 |
|---|---|---|---|
| Below TZS 50,000 | TZS 5,000 | TZS 10,000 | TZS 15,000 |
| TZS 50,000 - 99,999 | TZS 8,000 | TZS 15,000 | TZS 20,000 |
| TZS 100,000 - 499,999 | TZS 10,000 | TZS 20,000 | TZS 25,000 |
| TZS 500,000+ | FREE | FREE | FREE |
Important Information
Order Processing Time
Orders placed before 2:00 PM are processed the same day. Orders after 2:00 PM are processed the next business day.
Delivery Attempts
Our courier will attempt delivery up to 3 times. Please ensure someone is available to receive the package.
ID Verification
For high-value items, the recipient may need to present ID for verification before delivery.
Weather & Unforeseen Delays
Delivery times may be affected by weather conditions, public holidays, or other unforeseen circumstances.
Package Inspection
You have the right to inspect your package before accepting delivery. Report any damage or missing items immediately.
Need Help?
If you have questions about your delivery or need to track your order, our customer service team is here to help.